Clinic information menu flow template

How the conversation runs

1. Bot sends

   Hello {{name}}! How can we help? 🏥

   TimingsLocationInsurance
2. Bot sends

   🕘 OPD hours: 9am–9pm daily. Emergency: 24/7. Lab & pharmacy: 8am–10pm.
3. Bot sends

   📍 [Clinic address] Parking available. Map: https://maps.google.com/?q=your+clinic
4. Bot sends

   🛡️ We accept most major insurers. Reply with your provider name and we'll confirm your coverage.

Answers marked {{like_this}} are saved on the contact and reusable in campaigns. Unrecognised replies re-prompt the menu instead of dead-ending.

More Healthcare flows