General · Welcome & Menus
Welcome menu flow template
Greet new chats with a 3-option menu routing to info or an agent.
4 stepstrigger: hi, hello, startfully editable
How the conversation runs
- Bot sendsHi {{name}}! 👋 Welcome — how can we help you today?Our servicesPricingTalk to an agent
- Bot sendsHere's what we offer: • Service A • Service B • Service C Reply anytime for details!
- Bot sendsOur plans start at $XX/month — tell us what you need and we'll send a tailored quote. 💬
- Hands the chat to your teamConnecting you with our team — someone will be with you shortly. 🙌
Answers marked {{like_this}} are saved on the contact and reusable in campaigns. Unrecognised replies re-prompt the menu instead of dead-ending.