General · Welcome & Menus

Welcome menu flow template

Greet new chats with a 3-option menu routing to info or an agent.

4 stepstrigger: hi, hello, startfully editable

How the conversation runs

  1. Bot sends
    Hi {{name}}! 👋 Welcome — how can we help you today?
    Our servicesPricingTalk to an agent
  2. Bot sends
    Here's what we offer: • Service A • Service B • Service C Reply anytime for details!
  3. Bot sends
    Our plans start at $XX/month — tell us what you need and we'll send a tailored quote. 💬
  4. Hands the chat to your team
    Connecting you with our team — someone will be with you shortly. 🙌

Answers marked {{like_this}} are saved on the contact and reusable in campaigns. Unrecognised replies re-prompt the menu instead of dead-ending.

More General flows

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