General · Support & FAQ
FAQ quick answers flow template
Answer the top three questions instantly, no agent needed.
4 stepstrigger: faq, help, infofully editable
How the conversation runs
- Bot sendsHappy to help, {{name}}! What would you like to know? 🤔Working hoursLocationPrices
- Bot sends🕘 We're open 9am–6pm, Sunday to Thursday. Closed on public holidays.
- Bot sends📍 You'll find us at [your address]. Map: https://maps.google.com/?q=your+business
- Bot sends💰 Our pricing starts at $XX. Tell us what you need and we'll send an exact quote!
Answers marked {{like_this}} are saved on the contact and reusable in campaigns. Unrecognised replies re-prompt the menu instead of dead-ending.