General · Support & FAQ

Instant human handoff flow template

Trigger words like “agent” skip all bots and reach your team at once.

1 stepstrigger: agent, human, representativefully editable

How the conversation runs

Hands the chat to your team
Sure — connecting you with our team right away. Someone will be with you shortly. 🙌

Answers marked {{like_this}} are saved on the contact and reusable in campaigns. Unrecognised replies re-prompt the menu instead of dead-ending.