Hotel booking assistant flow template

How the conversation runs

1. Bot asks & saves the answer as {{city}}

   Welcome, {{name}}! 🏨 Which city are you looking to stay in?
2. Bot asks & saves the answer as {{stay_dates}}

   Check-in and check-out dates?
3. Bot sends

   Great — and what type of room?

   StandardDeluxeSuite / Family
4. Tags the contact booking-enquiry for future campaigns
5. Tags the contact booking-enquiry for future campaigns
6. Tags the contact booking-enquiry for future campaigns
7. Hands the chat to your team

   Checking availability for a Standard room in {{city}}, {{stay_dates}} — one moment! 🔍
8. Hands the chat to your team

   Checking availability for a Deluxe room in {{city}}, {{stay_dates}} — one moment! 🔍
9. Hands the chat to your team

   Checking availability for a Suite in {{city}}, {{stay_dates}} — one moment! 🔍

Answers marked {{like_this}} are saved on the contact and reusable in campaigns. Unrecognised replies re-prompt the menu instead of dead-ending.

More Travel & Hospitality flows