Salon appointment flow template

How the conversation runs

1. Bot sends

   Hey {{name}}! 💇 What would you like to book?

   HairNailsSpa & massage
2. Bot asks & saves the answer as {{slot}}

   When would you like to come in?
3. Bot asks & saves the answer as {{slot}}

   When would you like to come in?
4. Bot asks & saves the answer as {{slot}}

   When would you like to come in?
5. Tags the contact salon-booking for future campaigns
6. Tags the contact salon-booking for future campaigns
7. Tags the contact salon-booking for future campaigns
8. Hands the chat to your team

   Checking our stylists' availability for {{slot}} — confirming your hair appointment shortly! ✂️
9. Hands the chat to your team

   Checking availability for {{slot}} — confirming your nail appointment shortly! 💅
10. Hands the chat to your team

    Checking availability for {{slot}} — confirming your spa session shortly! 🧖

Answers marked {{like_this}} are saved on the contact and reusable in campaigns. Unrecognised replies re-prompt the menu instead of dead-ending.

More Salons & Services flows